Terms & Conditions


By creating an account with Opes, you agree to the below terms of use. You agree to allow Opes Robur to contact you via email with news and offers relating to our products. All personal information will be held with strict confidence and never passed on to third parties. You have the right to remove yourself at anytime by contacting our concierge and requesting your details be removed.



Many of our products are made to order meaning there may be slight delays in shipping times. All our given shipping times are estimates based on our average turn around. Shipping of all products may take up to 3days for UK mainland deliveries (normally no more than 1 working days) and up to 7 days for international deliveries (normally no more than 7 days). Personalised items may take 7-10 working days to complete before shipping on your desired shipping method.



All our products come with a 6 month guarantee from the date of purchase (unless stated otherwise, some products may benefit from up to a two year warranty). This covers the plating (colour), mechanisms and stone settings. Your consumer rights are not affected. Our signature screw cuff bracelets & XL screw cuff bracelets come with a 24 month warranty from the date of purchase.



All promotions run for 7 DAYS from midnight the day that they are issued unless specifically stated otherwise. This includes and is not limited to: 2 For 1, Free engraving, Added Extras & His and Hers.




Regrettably we are unable to ship to Japan, North & South Korea & China.



1. All our products (except our leathers, earrings and bespoke pieces) may be returned within 14days for a full refund. Refunds may only be processed to the same account and by the same payment method used at checkout. Return shipping costs are the responsibility of the buyer.

1.1 All our leather collections are customised and made to order and are therefore non-refundable.

1.2 Regrettably due to hygiene reasons, all our earrings are non-returnable or refundable. Earrings may not be returned for an exchange.

 1.3 Sale items are limited stock and made to order pieces. These items may not be returned for a refund but may be exchanged. All sale items must be returned within 14 days of receipt. 

 1.4 If a buy X get Y free code is used and the paid for product is returned, the free product must also be returned. If a second paid for product is purchased in the same order, the free product does not need to be returned if only one of the paid products is returned. 

1.5 3 FOR 2 OFFER; if an order is placed and returned using our 3 FOR 2 offer, all 3 items must be returned. If the order contains a non-refundable product (IE earrings or customised piece( the full retail value of this item will be deducted from any refund. If the non-refundable item is returned, it will be sent back to the customer. 

1.6 Personalised goods; personalised items are non-returnable or refundable under any circumstances.




All our items are packaged securely before shipping and are made using the highest quality materials from around the world. If for any reason your item should arrive damaged, please let us know within 48hours by emailing us pictures of the original packaging and the damaged item. We will express ship a replacement to you. Failure to let us know within 48hours will void all replacement warranty and the item will be treated as 'damaged by consumer'. 




In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:


  • Pay in 3


Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.



All material on the OpesRobur.com website (drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks, and all other intellectual property of any nature) are the exclusive property of Opes Robur and its subsidiaries. You may not reproduce, by any means or process (except as expressly provided herein), in full or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on the OpesRobur.com website. Some images may belong to third parties where the full copyright remains with the owner. These may be removed at the request of the owner. Opes Robur claims no rights to these copyrights.

The "OpesRobur" trademark, the trademark image of  “JXP” and “Opes Robur” and all other Opes Robur related marks and logos, whether or not registered, displayed on the OpesRobur.com website, as well as the domain name "OpesRobur.com," are and will remain the exclusive property of Opes Robur. Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without prior, express agreement of Opes Robur is prohibited and will be strictly protected under English Law.

You may not remove any copyright, trademark or other proprietary notice contained on the OpesRobur.com website or any content contained therein. You may make a single copy of web pages published on the OpesRobur.com website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained therein.

For any more information contact us directly. 




Opes Robur LTD is a registered company in the United Kingdom, the company registration number is 09986672. These Terms and Conditions of Use shall be governed by and construed in accordance with United Kingdom law, without regard to principles of conflicts of laws. The language of these Terms and Conditions of Use is English. Opes Robur shall be entitled to seek and obtain injunctive or other equitable relief to protect its rights hereunder.