All our products are made to order meaning there may be slight delays in shipping times. All our given shipping times are estimates on our average turn around. Shipping of all products may take up to 14 days for UK mainland deliveries (normally no more than 2 working days) and up to 21 days for international deliveries .
All our products come with a 12 month guarantee from the date of purchase. This covers the filling (colour), mechanisms (screws on our cuff range, clasps on stingray and python ranges) and stone settings. Your statuary rights are not affected.
All promotions run for 7 DAYS from midnight the day that they are issued unless specifically stated otherwise. This includes and is not limited to: 2 For 1, Free engraving, Added Extras & His and Hers.
All our products ranges (except our leathers) may be returned within 14days for a full refund. Refunds may only be processed to the same account and by the same payment method used at checkout. Return shipping costs are the responsibility of the buyer. All our leather collections are customised and made to order and are therefore non-refundable.
All our items are packaged securely before shipping and are made using the highest quality materials from around the world. If for any reason your item should arrive damaged, please let us know within 48hours by emailing us pictures of the original packaging and the damaged item. We will express ship a replacement to you. Failure to let us know within 48hours will void all replacement warranty and the item will be treated as 'damaged by consumer'.
All material on the OpesRobur.com website (drawings, designs, illustrations, photographs, sound tracks, written text, logos, trademarks, and all other intellectual property of any nature) are the exclusive property of Opes Robur and its subsidiaries. You may not reproduce, by any means or process (except as expressly provided herein), in full or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on the OpesRobur.com website.
The "OpesRobur" trademark, the trademark image of “JXP” and “Opes Robur” and all other Opes Robur related marks and logos, whether or not registered, displayed on the OpesRobur.com website, as well as the domain name "OpesRobur.com," are and will remain the exclusive property of Opes Robur. Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without prior, express agreement of Opes Robur is prohibited.
You may not remove any copyright, trademark or other proprietary notice contained on the OpesRobur.com website or any content contained therein. You may make a single copy of web pages published on the OpesRobur.com website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained therein.
For any more information contact us directly.
LAW - DISPUTES
These Terms and Conditions of Use shall be governed by and construed in accordance with United Kingdom law, without regard to principles of conflicts of laws. The language of these Terms and Conditions of Use is English. Opes Robur shall be entitled to seek and obtain injunctive or other equitable relief to protect its rights hereunder.